Privacy policy
Last Updated: August 8, 2026
At EchoGrove Gifts (a DBA of ShopEase365 LLC), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website, place an order, or interact with our services.
By using our website and services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology.
When changes are made, the "Last Updated" date at the top of this page will be revised. We encourage you to review this policy periodically.
Information We Collect
Information You Provide Directly
When you interact with EchoGrove Gifts, you may provide information such as:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Order and payment information
- Account credentials (if applicable)
- Customer support communications
- Any additional information you voluntarily provide
Information Collected Automatically
When you browse our website, we automatically collect certain information using cookies and similar technologies, including:
- Website usage and browsing activity
- Device type and browser information
- IP address
- General geographic location
- Pages viewed and referring websites
Information from Third Parties
We may receive information from trusted third-party service providers, including:
- Shopify and Shopify Payments
- Payment processors
- Shipping partners
- Analytics providers
- Advertising platforms
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Communicate order updates
- Improve our products and website
- Personalize your shopping experience
- Send marketing communications (you may opt out at any time)
- Prevent fraud and maintain website security
- Comply with applicable legal obligations
Cookies & Tracking Technologies
EchoGrove Gifts uses cookies and similar technologies to:
- Keep the website functioning properly
- Remember your preferences
- Analyze website traffic
- Improve your shopping experience
You may disable cookies through your browser settings, although some features of our website may not function properly.
How We Share Information
We may share your information with trusted service providers who assist us with operating our business, including:
- Payment processing
- Order fulfillment
- Shipping
- Email communications
- Website analytics
- Marketing services
We may also disclose information when required by law or in connection with a merger, acquisition, or business transfer.
We do not sell your personal information.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we maintain about you
- Request corrections
- Request deletion of your personal information
- Opt out of marketing communications
- Request information about how your data is used
To exercise these rights, please contact us at:
Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.
While we work hard to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
International Data Transfers
Your information may be processed and stored in the United States and other countries where our service providers operate.
We take appropriate measures to protect personal information in accordance with applicable laws.
Children's Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children.
Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact us:
Email: support@echogrovegifts.com
EchoGrove Gifts is a DBA of ShopEase365 LLC.